Reversal

Bexperl
New Community Member
I issued a refund for a payment that wasn’t meant to be sent to me. It says the refund was sent and completed & the money was take out of my paypal balance and everything. How long until the sender sees the refund?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Bexperl 

 

Should get an immediate email but......

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.
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