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Returns and refunds

Contributor

Returns and refunds

Received faulty item, returned through eBay using label and Royal Mail tracking. Seller has item, won’t refund payment.

4 REPLIES 4
Esteemed Advisor

Re: Returns and refunds

@Janwoo

 

They should refund when tracking shows the item as delivered.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Returns and refunds

Tracking show item received by seller last Monday no refund issued 

Esteemed Advisor

Re: Returns and refunds

@Janwoo

 

Did you open an Ebay dispute or did the seller just tell you to return it?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Returns and refunds

Seller said return item, used return label tracked from eBay