Returns and refunds

Janwoo
Contributor
Contributor

Received faulty item, returned through eBay using label and Royal Mail tracking. Seller has item, won’t refund payment.

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Janwoo

 

They should refund when tracking shows the item as delivered.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Janwoo
Contributor
Contributor

Tracking show item received by seller last Monday no refund issued 

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Janwoo

 

Did you open an Ebay dispute or did the seller just tell you to return it?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Janwoo
Contributor
Contributor

Seller said return item, used return label tracked from eBay 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.