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Returning item

Member

Returning item

 Hi. This is the first time I have used this forum. I purchased some clothes from a (supposed) UK website, which said in their returns policy that the buyer was responsible for the cost of the returns.(fair enough). The items were unsuitable so I asked to return them. Their returns policy stated you had to email them to request permission to return, which I did. They replied saying ok and gave me the returns address IN BELGUIM!!! No where does it say you have to return to belgium. The label on the parcel I received came via Royal Mail from west midlands. It will cost me over £12.00 to send this parcel tracked. They did offer to email me a returns label for £3.50 which they will deduct from my refund but this is not tracked. Any advice would be appreciated. Thanks