Returning an item

cbronelle
Contributor
Contributor

Ordered an item thinking it was coming from California, but upon returning the item found that its from China 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@cbronelle 

 



Chinese Web Sites or on Facebook easy to spot.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great items at 'bargain' prices ie tat.

 

You should get help with return shipping costs if you have activated the below link???

https://www.paypal.com/us/webapps/mpp/returns


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@cbronelle 

 



Chinese Web Sites or on Facebook easy to spot.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great items at 'bargain' prices ie tat.

 

You should get help with return shipping costs if you have activated the below link???

https://www.paypal.com/us/webapps/mpp/returns


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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