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Solved! Go to Solution.
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You’ll have to register your account for the program. Read the fine print and program rules to see if you are eligible for reimbursement.
Otherwise, reach out to customer services.
Kudos & Solved are greatly appreciated. 🙂
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Is this a purchase from Starbucks? Maybe they’ll let you return it to a store?
PayPal policy is that you are required return item as settlement of your claim. You can apply for reimbursement of return costs, if eligible.
PayPal ruled in your favor, seller lose sale, has to accept return and refund you. You pay to return and apply for reimbursement. That is the process. Contact customer service and see if they will refund you.
Kudos & Solved are greatly appreciated. 🙂
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You’ll have to register your account for the program. Read the fine print and program rules to see if you are eligible for reimbursement.
Otherwise, reach out to customer services.
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives
- Seller possibly stalling resolution till after 180 days in Disputes and Limitations Archives
- seller refuses to give refund, for sealed boxed set of cds, saying he don't accept returns in Disputes and Limitations Archives