Ordered 2 boots and 2 waxs Dr martins and sent back as uncomfortable but refund missing for 1 paid of boots. Upon enquiry they said it wasn't in the parcel and apparently box wasn't tapered with. What the hell. I hated them and sent back as so uncomfortable and they are denying it. So I'm out of pocket £140 I ordered a collection service parcel force and bring the label (due to covid they attach label in the van so I couldn't take photo. But tracking etc shows delivered and office are.in.receipt of it but 1 item. Wondering what to do. I've messaged PayPal via message anything e!as I can do. No option on dispute for this!