Returned Item Sent Back

Mr_Pasta
Contributor
Contributor

Two months ago I initiated a refund with Paypal. After a long and convoluted process, I got my refund from the seller. I shipped back the broken item, and the money was added to my account. All was hunky dory. Then, last night the package arrived on my doorstep! The box is unopened, and there is a label on it dating to November 5th that says "Unable to forward Return to sender." Any ideas on how I can solve this problem? I don't want the seller or Paypal to think that I didn't ship the item. Any feedback would be greatly appreciated!

 

Thanks!

 

-Finn

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mr_Pasta

 

If it was the correct address you sent it back to then its not your problem.

Tell the seller the item was returned and if they want to pay you shipping money or send a postage label you will send it back to them again.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mr_Pasta

 

If it was the correct address you sent it back to then its not your problem.

Tell the seller the item was returned and if they want to pay you shipping money or send a postage label you will send it back to them again.


Advice is voluntary.
Kudos / Solution appreciated.
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