Return wig

[Dedemoon2020]

I have been given authorization for return of a wig. Seller gave an address in China. The original package I still have came from New Castle DE. I will send it to that address. It would cost me more to mail this cheap costume wig to China then it is worth. Please acknowledge this for me.

[kernowlass · Accepted solution]

@Dedemoon2020 

If you won a dispute and paypal have told you to return it then if you don't return it to the address they tell you to then you won't be covered for a refund.

Did you buy from one of these?

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).
https://www.paypal.com/us/smarthelp/article/FAQ3544