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I have received a refund for items purchased that were not as described. What do I do with the items now? They were shipped from China.
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Hi @FFaus,
Great question! If you have received the refund, you may not have an obligation to return the item. Usually, PayPal would ask you to send the item back for a refund but if the merchant refunded you before you sent the item back, that was their decision.
- PayPal_Rich
As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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If you have a refund then you can contact the company and tell them that if they want their items back then send you a prepaid shipping label and you will return them.
Advice is voluntary.
Kudos / Solution appreciated.
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Hi @FFaus,
Great question! If you have received the refund, you may not have an obligation to return the item. Usually, PayPal would ask you to send the item back for a refund but if the merchant refunded you before you sent the item back, that was their decision.
- PayPal_Rich
As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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