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Return to China?

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Contributor

Return to China?

I have received a refund for items purchased that were not as described.  What do I do with the items now?  They were shipped from China.

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Re: Return to China?

Hi @FFaus,

 

Great question! If you have received the refund, you may not have an obligation to return the item. Usually, PayPal would ask you to send the item back for a refund but if the merchant refunded you before you sent the item back, that was their decision. 


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb

View solution in original post

2 REPLIES 2
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Esteemed Advisor

Re: Return to China?

@FFaus 

 

If you have a refund then you can contact the company and tell them that if they want their items back then send you a prepaid shipping label and you will return them.


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.
Highlighted
Moderator

Re: Return to China?

Hi @FFaus,

 

Great question! If you have received the refund, you may not have an obligation to return the item. Usually, PayPal would ask you to send the item back for a refund but if the merchant refunded you before you sent the item back, that was their decision. 


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb

View solution in original post