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Return shipping costs

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Return shipping costs

To get my refund, I have to pay as much in shipping as the product I want to send back to CHINA. If I do this can I be assured Paypal will refund the shipping? The coast is 23.00.
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Esteemed Advisor

Re: Return shipping costs

@Momfox 

 

They will ''contribute'' towards the return costs as long as you activated the return shipping link before you made the transaction, its then ok for any future transactions. You would need to click on the transaction in your paypal account and then scroll down to claim from the return shipping link on that details page.

 

https://www.paypal.com/us/webapps/mpp/returns


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY 1
Esteemed Advisor

Re: Return shipping costs

@Momfox 

 

They will ''contribute'' towards the return costs as long as you activated the return shipping link before you made the transaction, its then ok for any future transactions. You would need to click on the transaction in your paypal account and then scroll down to claim from the return shipping link on that details page.

 

https://www.paypal.com/us/webapps/mpp/returns


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.