Return not received in case

Temp20230515B
Contributor
Contributor

I had a case against me got an item not as described and the case was closed in the buyers favour but they had to return the item I have been waiting over 2 weeks for the item back and the tracking shows it is still in the same place in Spain for all that time how long do I need to wait before the case is closed and what happens if I don’t get my item back

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