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Return item for a full refund when was the seller mistake
Hello All I have purchased those giant water balloons for my children, got 3. The seller took ages to send the item, went it was sent was nothing like described, actually very disappointing. 3 air balloon, all same colour and only slightly resistant from a normal balloon. I have place a complaint and asked for refund, seller has offered me partially, which isn’t acceptable. What he has sent me wasn’t worth£3, Inpaid £23 for all. Now he has agreed to a full refund but I have to return the items to china, which will cost me £10.65. Why should i pay for postage when was their mistake or actually they did intentionally. I have emailed, tried to chat with PayPal with no luck.