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Return guidelines

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Contributor

Return guidelines

I need to return an item as ur is too small. How do I go about doing this.
2 REPLIES 2
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PayPal Employee

Re: Return guidelines

Good day @Lking18 

 

I hope all is well.

 

1. Please open a a dispute for item received but "Significantly not as described", If you haven't  yet. Kindly click the link below.

What if I didn't receive my item or it's not as advertised? 

 

2. Dispute is an open communication between you and your seller. In the event that case is not being resolved, you can escalate it to a Claim anytime within 20 calendar days so PayPal can intervene. 

How do I escalate a dispute to a claim? 

 

3. Since you might have to pay return shipping costs, you may want to check if you are eligible for Return shipping on Us. Can I get free shipping to return a PayPal purchase? 

 

 

 

***If you saw a post that is helpful, kindly give the author Kudos or accept it as a solution. Thank you and keep safe!

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Contributor

Re: Return guidelines