Return Shipping

[Richie31]

Im trying to resolve a dispute with Banggood.com.  After a month of them sending me a computer generated email everyday, 

the same one over and over, I asked Paypal for help and got them to say they will give a refund if I ship the item back to them.

Amazon, Ebay and others send me a shipping label the same day i contact them.  I can not afford to ship something overseas. 

Im disabled with the smallest of incomes and am already trying to return one o my grandkids Christmas presents.

               Is there any help i can get with this problem?

                                                                     Thank you,  Richie31

[kernowlass · Accepted solution]

@Richie31 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.