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Return Item help

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New Community Member

Return Item help

I have a resolution case for a product that was nothing like the picture or advertisement. They asked that o keep it or give it to a family member. Now they want me to return it. I need to do this by September 17,2020. But the address they sent to return to the post office won’t accept because it is in Chinese. I need an address in English.
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New Community Member

Re: Return Item help

Does anyone have an actual phone number I can call and speak to a live person for assistance? I have 2 days before my deadline.