Retrieving Seller Contact details from PayPal

Energy48
Contributor
Contributor

Hello, can anyone advise me on a problem I am having with PayPal? I bought an iPhone last year August and paid with PayPal. The phone stopped working after 3 months. I contacted PayPal to intervene and have the phone replaced. They refused to help because according to them the limit for Paypal's intervention was within 3 months and my case was outside the PayPal time limit.

Now I want to take the Seller to Court because the phone has a 1-year warranty. But I do not have his contact details to start court proceedings. So I asked PayPal for the Sellers Contact details. They refused this also. According to them, data protection does not allow them to give me the buyer this information.

I think this is unfair. Has anyone been through this and how did you resolve it

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