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Restoring account

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Restoring account

Hi guys, 

 

A temporary limit has been set on my account and one of the requirements is to confirm a card. However, the card they want me to confirm has expired and therefore, I can no longer provide the security code they are asking for.

 

I've tried contacting an agent but the case file was shut down before I was even in contact with anyone. I understand communication is slower given the times but is there anyway this can be resolved?