Response time?

Gpd500
New Community Member
I have been waiting over two days for Pay Pal to respond to my chat messages. What is going on here? Is anyone else waiting this long for a response? Can't call Pay Pal and can't email them either. They are holding us hostage with our own money. How are we supposed to get a response c
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gpd500 


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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