Responding to dispute

geoffthemog
Contributor
Contributor

I had an email asking me to respond to a sellers answer to my dispute.  When I enter my response I get an error message and then asked to return to the resolution centre. 6 times I have tried to respond as I do not agree with the amount a company is offering (only a partial refund for a product which is nothing like advertised, of dreadful quality and does not fit).  I cannot even let them know the details of the return package sent (i.e. tracking number).  It would appear getting a response from support/customer service is as bad as getting an answer from Yodel/USP/DHL or Hermes.

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1 REPLY 1

Burnsie
Contributor
Contributor

I think its a technical problem with the PayPal site as it was showing a error banner all weekend.

 

 

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