Respond to customer complaints

[YASSER17]

I have already sent all the information request thank you for consulting my account, we need your urgent response Numéro de référence : PP-L-231658974247

[misteraminos]

Hello Yasser! My friend has the exactly same problem, did you found any solution to that problem ?, he replied and closed all cases and the "respond to customer complaints" on resolution center is still unmarked! Please tell me how you fixed it Thanks

[Anna179]

My friend has the same problem. Have you gone through this?