Resolving account limitations. Please help.

ALZI
Contributor
Contributor

We are a non-profit organization in Indonesia who had set up this PayPal account to support our fundraising activity, EVEREST4ALZI.  I am now looking to withdraw the funds we have raised. I have been trying to resolve an account limitation for over 2 months now. I have gone thru various chats with no resolution.  I've sent various documents on line to resolve it and yet there seems to be limitations. Further documents were asked and the status is Under Review ever since and I haven't receive any reply to my last mail (been a month) Reference ID: PP-008-271-730-459. Please please help.

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ALZI 

 

You must contact customer service to resolve limitations, no one in the user to user forums can fix this:

 

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

 

Or contact via social media:

Facebook (India): https://www.facebook.com/PayPalIN/

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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ALZI
Contributor
Contributor
Will do. Thank you for your response
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