Resolving Account Issues

[Matako1]

Am trying to resolve issues with my account and am not gaining any luck,I tried and I was told that I won't be able to use my account anymore,please help

[kernowlass · Accepted solution]

@Matako1 

If there is nothing to resolve and paypal have said you can't use paypal anymore then they have parted company with you and banned you completely unfortunately.

[Nastradiamond]

They locked my account also.what I dont understand is why I have to wait 180 days. I have bills and kids to feed

[kernowlass]

@Nastradiamond 

If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.

[NATUJENGE]

am told that my account is closed permanently.what can i do to get it back.pleas help