Resolve Account Issue - link unresponsive

osudamian
Contributor
Contributor

I have an alert on my account overview that says:

Alert
There’s a problem with your account. Be sure to resolve it to restore full account access.
Resolve Account Issue

 

The "Resolve Account Issue" link doesn't take me anywhere. I do not know what the issue is.

Does anyone know what this is or how I can open a technical help issue with Paypal themselves?

This appears on my alerts. The "Resolve Account Issue" link goes nowhere. I do not know what the issue is.This appears on my alerts. The "Resolve Account Issue" link goes nowhere. I do not know what the issue is.

 

edit: Country: United States

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@osudamian 

 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).



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osudamian
Contributor
Contributor

Oh, I didn't realize

Country: United States

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kernowlass
Esteemed Advisor
Esteemed Advisor

@osudamian 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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