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Resolution to dispute keeps getting delayed

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Resolution to dispute keeps getting delayed

I filed a dispute on a scam in sept. Paypal said it would be resolved by the 25th of sept. Then it got pushed to the Oct. 6th, then again to the 9th, now it got pushed to the 12th, they keep saying reviewing sellers information. WTF. Does this happen a lot? Do I need to go with a different only payment company from now on?