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Resolution escalation

New Community Member

Resolution escalation

I currently have a claim in resolution, it’s obvious bickering back and forth with the sell won’t be getting me anywhere, can I escalate the claim and give PayPal my info/proof without having to message her with it?
1 REPLY 1
Esteemed Advisor

Re: Resolution escalation

@Freesen 

 

The dispute stage is for negotiation with the seller and to provide any information you want paypal to later read.

Once you escalate to a claim then paypal become involved BUT you won't be able to submit any more information unless paypal requests it.


Advice is voluntary.
Kudos / Solution appreciated.