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Resolution error. Correcting dispute facts

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New Community Member

Resolution error. Correcting dispute facts

I ordered a item which apparently was from China. 3 weeks later I received an item worth maybe a dollar, totally different from what advertised item was. I reported this to Resolution Center with photos. I then opened correspondence with seller to no satisfaction. I just received a decision by the Center that my dispute was denied because I had received the item. I cannot get through to anyone at PayPal to get this corrected. So frustrating!!