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Hey @Jenphire,
I'm sorry to hear about the trouble with a duplicate payment, that can definitely be a pain. I would advise reaching us by Facebook or Twitter so that we can look into this issue and see what we can do to help.
- Ashley M
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Hi
I have been charged 3 (three) times for the same items bought online. The seller got their payment ok, but PayPal initiated two more extra payments. I managed to retrieve one and now am trying to get another one back with no luck. Message service puts every time a new person (or a bot) who have no clue, sometimes do not speak English and are not willing to investigate. Like someone said it is a turnaround. The business that handles financial operations MUST have a decent helpline otherwise the whole thing becomes too dodgy. I am going to address it further.
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- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Funds haven't been released yet, resolution center can't open a case on it in My Money Archives
- My payment is waiting. in Payments Archives
- Unable to link Bank account "There is a problem with your account. Pls go to Resolution center" in My Money Archives