Resolution center issue

Ashraf2009
New Community Member

now i have to open a dispute case to get a refund however when im in the resolution centre i'll click on the transaction and when i hit continue my ONLY option on the next screen says "i want to report unauthorized activity, Report suspicious activity, transactions and account changes you didn’t authorize." which is not what i want, i just want to dispute the transaction and get a refund....

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ashraf2009

 

How did you pay for the item in the first place?

 

1. Money transfer.

2. Invoice.

3. Send money > goods/services.

4. Send money > family/friends.


Advice is voluntary.
Kudos / Solution appreciated.
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