Resolution center issue

chevante
New Community Member

I have a resolution I've been waiting on for 3 weeks after submitting my tracking number for the garment I sent back. I have no idea how to contact them, it was a shipment out of the country. How do I get my refund and final resolution

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@chevante

 

Give paypal a call for an update?


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chevante
New Community Member

Do you know their number?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@chevante

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".



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