Hi, I had order that never sent any updates, didn't provide shipping updates or tracking number. It had been a long enough to receive the package so sent out a message to the seller, only to never receive a response. I started claim with the resolution center and after a few days the resolution center was able to get in contact with the seller. Seller gave the resolution center the tracking number, it showed that the package was received. I responded to the email stating that we haven't received the package and since I was working I was unable to go to USPS office to see what happened. By the time I got confirmation from the USPS that the seller sent the package to the wrong address the resolution center closed the case stating that the item was received.
I have been trying to contact paypal and the resolution center but it has proved to be difficult (which I think is a joke). Also in the resolution center it says that I only order 1 item for $102.20 when it should have been 2 items totaling $102.20
So how do I get my case re-opened and my refund sent to me asap??? I have proof that it was sent to the wrong address by the seller.
