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Resolution Dept. has cost me all my refund

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New Community Member

Resolution Dept. has cost me all my refund

Resolutions Dept. says I need to return an incorrect item to CHINA to get a refund.  Shipping will cost more $ than the refund amount.  It should be returned to the California shipping agent NOT China.  If returned at all.  I feel Paypal has intentionally fallen for this companies scam as I have,