Resolution Centre procedures

ElderE
Contributor
Contributor

How do I as a Buyer add supporting documents to a Dispute I escalated to PayPal - now an open case, waiting seller response?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ElderE

 

If you have escalated a dispute to a claim then you can't add anything unless Paypal requests that you do so and provides a link for that info.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ElderE

 

If you have escalated a dispute to a claim then you can't add anything unless Paypal requests that you do so and provides a link for that info.


Advice is voluntary.
Kudos / Solution appreciated.
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ElderE
Contributor
Contributor

Hi, Thanks for your prompt and helpful reply. Question answered! ElderE

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