Hi, I sold an item back in September but accidently hit the print button for a label that didnt have completed information, so I avoided it immediately. I was told it would take 15-21 days to get a refund but now over a month later-no refund. It was priority mail which is supposed to take less time. All my account says is "pending". I have opened a case but paypal is saying I have to wait for the seller (usps) to respond. 6 Days later and still "waiting for seller to respond". What do I do?
I clearly never used the tracking number attached to this label so there is no reason at all that I shouldn't have been refunded and I don't understand.
