Removing Account Limitations
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I have been trying to contact PayPal through PayPal Messaging and Facebook Messaging and haven't gotten a response. An account limitation was put on my account due to me being 17. I was told in August by a PayPal representative that I could have the restriction removed once I turn 18. I have contacted PayPal multiple ways and no one has confirmed that my message was received nor that my Driver License submission was received as documented proof of my age.
When I opened my business account I was already a regular PayPal account holder to pay for online transactions with Etsy, eBay, and other services. I am the registered owner of my business through the City of Los Angeles and have the DBA and Business License to prove it. So I didn't realize that the PayPal User Policies restricted usage of anyone under the age of 18. It wasn't until I started making sales through my website which accepts PayPal as payment that they then requested documentation which I provided. In turn I was flagged for being only 17. Here's where it gets sticky: they have been holding a few thousand dollars since the end of July 2020 and I want that money that is legitimately mine! Now PayPal is putting up barriers to say that I can't do business with them and aren't responding to my inquiries to remove the limitations -- I'M 18 NOW!!!
I need help, please. All I want to do is withdraw my money.
Jade
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Account Limitations
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I haven't heard back in response to my messaging with PayPal. I contacted reps through Facebook Messaging, but no help is being offered since they are only telling me things that I already know and have already done like provide the requested documentation. No one at PayPal is even confirming receipt of the documentation (a copy of my driver license) nor will they tell me the status of removing the Limitation.
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