Regarding account revocation

Sudiptaa
Contributor
Contributor

Today,I got a email  from paypal, it says that " you can no longer use paypal" with Ref ID- PP-L-266069071037. I do not understand what is the reason behind it, and which rule I violate. kindly help me to get back my account. Thank you in advance.

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PayPal_Ayesha
Moderator
Moderator

Hello @Sudiptaa,

 

Thank you for your post and welcome to the Community Forum!

 

I'm sorry to know that you can no longer use your PayPal account. It looks like your PayPal account has a limitation. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please do reach out to our Customer Support by clicking on the contact option at the bottom of the page on our website so we can have a closer look at the situation.

 

I hope this helps.
Ayesha


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