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Refunds for purchases in the online store

Fallen69
Contributor

Refunds for purchases in the online store

I made an online purchase for $ 326. When they didn't contact me, I looked on the Internet for information about this store and realized that they were scammers. The transaction was made without using a PayPal account, using a card payment method through your website. There are receipts from PayPal and from the online store. Can I get my money back?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refunds for purchases in the online store

@Fallen69 

 

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.