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Refund

Austec
Contributor

Refund

Good morning guys, please i need urgent help. I paid for a training service on the 28/6/2021 but I didguess not receive the service as i was told by the seller (CPA TRAINING). I have contacted several times the seller but he is notplaying responding to me positively. I tried to request for a refund from the payment activity section but it always declined with a sign ! near the email link. I don't know if the seller blocked me from asking for my money back. The transaction I.D is 8LC57353FU5830705 and the email of the receiver is <removed>, Total amount is $60. I really struggle to get that money please if the customer service team can see this, help me recover my money back.

1 REPLY 1
PayPal_Meghan
Moderator

Re: Refund

Hello @Austec

Thanks for posting in the Community! 

I'm sorry to hear you haven't received your CPA training. If you marked the payment as a Goods and Services transaction, then you may have the option to file a dispute. You can find the steps in our Help Center here: How do I open a dispute with a seller? If you continue to receive an error, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal. 

I hope this helps! 

- Meghan 


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