Refund
glizotte78
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Posted on
May-07-2021
07:51 AM
I am trying to return an item I bought from Helloice. It was never been worn. I have only taken out of the package to take pictures of it, after their customer service asked for pictures. I have been trying for weeks to get an address to return the item. However, I keep being told that it is not worth the money to ship it back and get my full refund. Helloice has a 30 day return policy, I don't understand why they won't let me and keep giving me the run around.
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1 REPLY 1
kernowlass
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May-09-2021
05:52 AM
Paypal cover you for non receipt of item OR item received but not as described so if the latter one is applicable then open a paypal dispute BUT if its just buyer remorse that would be between you and the company to sort out.
Advice is voluntary.
Kudos / Solution appreciated.
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