Refund

Kaylasonic
New Community Member
I purchased something on a guest account. And seller isnt responding now. It has been over a month with no tracking or response to 5 emails. I now have an account but obviously that transaction doesnt show up to dispute. What do i do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kaylasonic 

 

You don't have paypal buyer protection as a guest buyer BUT you can contact customer services and they may be able to help you by reaching out to the seller for you.


So If you need help for a guest buyer transaction then you can.......

1. Phone Paypal customer services and see if they will help you

OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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