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Hi there, please may I cancel my payment Case ID PP-I-14552179 (Transaction ID : 8LW4846745519074F) due to my seller's PayPal states had shown denied but on my side still pending. Please may I cancel this transaction. Thank you
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Disputes
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Hi @bebechen1105,
Thank you for your post and welcome to the Community Forum!
In general, once a transaction has been completed, you would not be able to cancel it. It seems like you disputed the transaction as unauthorised. If you made the payment, this would be the incorrect option to choose. If there is an issue with the transaction, you can file a dispute in case you don't receive the item, or in case you receive an item that is not as described. Here is more information:
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Does PayPal cover my purchase if there's a problem? (Buyer Protection)
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What should I do if I have a problem with my PayPal purchase?
I hope this helps!
Martina
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