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Refund

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Refund

So yesterday my account was closed because i am 17, however on this day i was subjected to an unauthorised transaction where my account was hacked and someone ordered something off it. After dealing with it, it now says my money has been refunded however my account balance is zero and no money is in my bank, will i get this money back because it isnt my fault even though i am 17?
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Esteemed Advisor

Re: Refund

@Kyewilson 

 

Well you wouldn't have been hacked if you had not opened an underage account would you, however If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

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Highlighted
Esteemed Advisor

Re: Refund

@Kyewilson 

 

Well you wouldn't have been hacked if you had not opened an underage account would you, however If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post