Refund
BatDad2017
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Posted on
Apr-29-2020
07:17 PM
I recently was refunded money but paypal placed it on a debit card that is now canceled what should I do?
1 REPLY 1
Hemerk
PayPal Employee
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Apr-30-2020
08:56 PM
Hi @BatDad2017
Thank you for reaching out to the PayPal Community Forum!
Please see this article below. It states on the credit card section that "If the card was canceled or you paid with a prepaid card, contact the card issuer to access your refund. The money will still be sent to this card account." This also applies if you used a debit card. Your card issuer or bank may only see the transaction after 7 business days.
https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete
Hope this helps!
Kudos and Solved are highly appreciated
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