This has happened to me and recently to my daughter, you use PayPal for security but I’ve received an item that was damaged and wanted a refund, sent from China but had to be returned to America which costs more than the item did, it cost them $3 to send because of some postal deal they do, so the guy at the Post Office said, and my daughter ordered a French Bulldog speaker, it was sent in a satchel which wasn’t damaged in anyway, the actual box the item came in was damaged, legs of dog dislodged and ear was broken off, and broken bit was nit in box, so it was packed already broken, to get a refund she had to post the item back before Paypal would refund the money, which cost more than the item, she had lots of photo evidence, not fair, so I don’t think you are really covered at all, I think they need to look at that, everyone got their money, and we had to chuck the items in the bin. If these companies want the items returned they should pay the postage.
