Refund

ULRICHIO
New Community Member

Hello guys its been two weeks i paid for an item online and i didn't receive the item, i was literally scammed. I knew from the same day because as soon as I paid, the seller stopped opening my messages. I then waited for a day but still no response. I then opened a case, the seller didn't bother to reply to me. i was so confident thinking paypal would help me. I was extremely wrong. all i received were automatic responses. I dont have the escalate dipute option either. Already two weeks in but paypal hasn't bothered to reach me. I call them , no one picks the phone. i receive no email or whatever . i am overwhelmed what can i do please?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ULRICHIO 

 

Some facts would help.

 

How did you pay was it goods/services or family/friends?

How did you fund the paypal payment ie which funding source?

Which case did you open?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.