Refund

Chikuseren
New Community Member

Ok so I was recently scammed off of $120 from a fake nintendo switch listing off on another website. I had filed a dispute but upon hitting submit, I noticed that it was incorrect. I wasn't able to close it until paypal themselves did. Now I can't file a right one for that transaction, so is a refund possible at this point?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Chikuseren 

 

Contact customer service and tell them to change the reason as you filed under the wrong reason:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Call early, during business hours, west coast time to try to get a US rep. Say "Live Agent" to the automated recording.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal 

 

If you sent payment as friends and family, there is no refunds or purchase protection, you essentially sent a gift payment.


Kudos & Solved are greatly appreciated. 🙂
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