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Refund was given by paypal for a concert event

Member

Refund was given by paypal for a concert event

A person who couldn't attend a concert that I promoted asked paypal for their ticket money back. The standard of the industry is tickets for concerts, theatre, art, and every sporting event is - you buy the ticket there is no refund.  Paypal gave this person their money back after we went to the next level. There was also the line "no refund / no exchanges" right above the ticket purchase link.

What do I do now ?

 

1 REPLY
Volunteer Advisor

Re: Refund was given by paypal for a concert event

@Rnow13

 

Not a lot you can do, if someone wins a paypal dispute then paypals refund policy supercedes yours.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.