Refund request

lizzy56
New Community Member

Hello all!

Unfortunately, I purchased a mobile phone in May (via credit card), returning same in July for repair.  Since then, have been given the runaround re: the phone's return and only one phone call from the Seller (at that time) and literally am getting nowhere ..... in utter frustration, have contacted Ebay who have passed on a link to Paypal.  (Sent text message requesting refund to Paypal explaining situation). Received message from Seller to call them stating that they had rung numerous times (not true).  I subsequently rang; left Voice Message with a promise from Seller that they would return call straight away.  Up to this point, am still waiting .........

 

Any assistance will be gratefully received.

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