Refund request if the funds are not on sellers paypal account anymore

Fridzy
New Community Member

Hello everyone, thank you for helping me out. I had great experiences with PayPal refunds so far but this is the first time a larger sum is in question so what happens in the following scenario:
you are preordering a laptop and pay 50% upfront for goods and services.
The seller does not give you a laptop and just withdraws the prepayment you sent
You issue a PayPal refund
There are no funds in the sellers PayPal
Are you able to receive and how do you receive the refund in this case?

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